Home Energy Assistance Program (HEAP)
A federally funded program designed to help eligible Ohioans meet the rising cost of home heating this winter; this program provides $175.00 to prevent customers from being disconnected from their primary heating or cooling source due to non-payment. Customers may apply once per season. Households whose total income is at or below 175 percent of the federal poverty guidelines may be eligible.
Summer Crisis Program
A special component of HEAP, the Summer Crisis Program provides summer cooling assistance for low-income elderly households and for Ohioans with qualifying medical conditions. The program applies to electric utilities only.
Percentage of Income Payment Plan (PIPP)
PIPP allows eligible customers to make affordable energy payments. PIPP actually has several programs: the Standard PIPP Program, the PIPP Balanced Payment Plan, three Percent PIPP and the Arrearage Crediting Program.
Winter Crisis Program (formerly E-HEAP)
P.O. Box 1240,
Columbus, Ohio 43266-0583
The Winter Crisis Program provides assistance once per heating season to eligible low-income households that are disconnected, threatened with disconnection, or have less than a ten-day supply of bulk fuel.
Home Weatherization Assistance Program (HWAP)
Franklin County (614) 752-8808
FAX (614) 728-6832
Mon – Fri 7AM – 5PM
Ohio’s Home Weatherization Assistance Program (HWAP) is a federally funded low-income residential energy efficiency program. The program reduces low-income households’ energy use, thus creating more affordable housing for those in most need. Services include attic, wall and basement insulation; blower-door-guided air leakage reduction; heating system repairs or replacements; and health and safety testing and inspections. All measures are provided based on an on-site energy audit and on cost-effective guidelines developed using the NEAT computerized energy audit. Individualized client education is an important component of the program. Applications can be found at the web site, picked up at community action agencies, post offices and libraries. Note: Each household should mail only one application.
The HeatShare programs are programs administered by the Salvation Army to help qualifying households pay for natural gas bills. These programs typically run from January until May, or until funds are depleted. For more information about the HeatShare program or to receive assistance, please contact your local Salvation Army.
Columbia Gas of Ohio Heatshare Programs
Customers of Columbia Gas of Ohio are eligible for the HeatShare program if they have an annual gross household income at or below 150 percent of the federal poverty guidelines. Households experiencing unexpected financial hardships may also be eligible for the program, determined on a case-by-case basis. The HeatShare program provides Columbia customers with a one-time assistance grant of up to $250. Customers are only eligible for HeatShare once per year, and the assistance cannot be applied toward security deposits or bills that are not required to maintain service.
Dominion East Ohio Energyshare Program
The Dominion East Ohio EnergyShare program is designed to provide fuel assistance to pay for any type of winter heating bill. To qualify for the program, customers must live within the Dominion service territory, must have a termination notice, and must have exhausted other resources for state and federal fuel assistance. Senior citizens age 60 and older do not need a termination notice to qualify. EnergyShare can provide customers with assistance of up to $500 for heating bills and up to $250 for deposits. The funds cannot be used for unauthorized usage, bills older than one heating season, or unpaid balances from the previous heating season. To receive assistance, the applicant must have their name on the utility account or live at the listed residence.
Duke Energy Ohio Heatshare Fuel Fund
Salvation Army 513-721-0795
Eligibility for the Duke Energy Ohio HeatShare program is based upon need, and households must be subject to disconnection in order to qualify. Eligible customers can receive a one-time assistance payment of $300.
Council for Economic Opportunties in Greater Cleveland
1228 Euclid Ave, Suite 700
Cleveland, OH 44115
CEOGC provides Emergency Home Energy Assistance (EHEAP).
Winter Heating: During the winter heating period, as designated by the Public Utilities Commission of Ohio, the Housing Services Office accepts applications from thousands of eligible Cuyahoga County residents. CEOGC assists residents seeking emergency payments for heating gas, electricity for forced air heat, and bulk fuels such as oil, coal and wood. The application period normally begins on November 1st and ends March 31st.
Summer Cooling: During the summer months, funding may be available to help eligible Cuyahoga County residents pay for electricity necessary to keep their homes cool. CEOGC also provides air conditioners and/or fans for those who suffer from illnesses that can be life threatening when summer temperatures become extremely high. The application period for the program normally begins on June 1st and ends August 31st.
Extended Payment Plans
Mon – Fri 8AM – 5PM
PUCO-regulated gas and electric companies have the following extended payment plans available to allow you to make affordable payments and maintain service: The One-Third Plan (Nov. 1 – April 15); The One-Sixth Plan. The one-third, one-sixth and budget payment plans are available to all residential customers regardless of income. PIPP is only available for those customers who meet the income guidelines.
Energy Assistance for Military Personnel and Their Families
Mon – Fri 8AM – 5PM
The Patriot Plan, a program providing protections and benefits to military personnel and their families, can assist qualifying customers with maintaining utility service while serving on active duty. Under the plan, Ohio’s natural gas and electric utilities cannot disconnect the residential utility service of any military reservist or National Guardsman deployed on active duty for nonpayment. Upon return from active duty, utility companies must offer customers a period of time equal to the length of their deployment to pay any arrearages that may have accumulated. Additional time may be requested by a customer if the amount in arrearages presents a hardship. Utility companies are also prohibited from charging any late payment fees or interest to qualifying customers during the period of deployment or the repayment period. The Patriot Plan does not apply to career active-duty military personnel serving their regular tour of duty. For additional information regarding this benefit, contact your local utility.